Shipping policy

Delivery conditions

We deliver to Germany and the following countries: Austria, Switzerland, Liechtenstein, France, Belgium, the Netherlands, Bulgaria, Denmark, Estonia, Finland, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, the Czech Republic, Hungary, Cyprus.

Shipping costs (including VAT)

Deliveries within Germany: No shipping costs.
Shipping to Austria: Flat rate €4.90
Shipping to Switzerland: Flat rate CHF 17.29
Shipping to Liechtenstein: Flat rate CHF 17.29
Shipping to France: Flat rate €9.99
Shipping to Spain: Flat rate €14.90
Shipping to Belgium: flat rate €4.90
Shipping to Denmark: flat rate €9.90
Shipping to Italy: flat rate €14.90
Shipping to Luxembourg: flat rate €4.90
Shipping to the Netherlands: flat rate €4.90
Shipping to Austria: flat rate €4.90
Shipping to Bulgaria: flat rate €14.99
Shipping to Croatia: flat rate €14.99
Shipping to Cyprus: flat rate €14.99
Shipping to the Czech Republic: flat rate €14.99
Shipping to Estonia: flat rate €14.99
Shipping to Finland: flat rate €14.99
Shipping to Greece: flat rate €14.99
Shipping to Hungary: flat rate €14.99
Shipping to Ireland: flat rate €14.99
Shipping to Latvia: flat rate €14.99
Shipping to Lithuania: flat rate €14.99
Shipping to Malta: flat rate €14.99
Shipping to Portugal: flat rate €14.99
Shipping to Poland: flat rate 20.70 zł
Shipping to Romania: flat rate €14.99
Shipping to Slovakia: flat rate €14.99
Shipping to Slovenia: flat rate €14.99
Shipping to Sweden: flat rate €14.99
Shipping to the rest of the EU: flat rate €14.99

Delivery times

Unless otherwise specified in the respective offer, the delivery of the goods within 1-3 days in the UK and 2-5 days for foreign deliveries after confirming the order (in case of agreed advance payment after the date of your payment instruction). Note that there is no shipping on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in one shipment. Unless we have made other arrangements with you. In this case, the delivery time will be based on the longest lead time item you have ordered. In the case of self-collection, we will notify you by email of the availability of the items and the collection options. In this case there are no delivery charges.

Payment terms

For delivery within Germany, the following payment options are available: Prepayment by bank transfer - Payment by PayPal - Payment by PayPal Express - Payment by Postpay - Payment by invoice - Payment by instant bank transfer - Payment by invoice (via PayPal) - Payment by hire purchase (via PayPal) - Payment by amazon payments.

The following payment options are available for international deliveries: payment on pick up - Prepayment by bank transfer - Payment by PayPal - Payment by PayPal Express - Payment by instant bank transfer - Payment by invoice (via PayPal) - Payment by hire purchase (via PayPal) - Payment by amazon payment

Other payment information

We reserve the right in individual cases to make delivery only against payment in advance by bank transfer. In the case of payment on account, the invoice amount must be paid within 14 days. If you have any questions, please see the imprint for our contact details.